Privacy Policy of 7c777 apps

1. Data Controller Identity

For the purposes of this Privacy Policy, the data controller responsible for your personal information is 7c777 apps, operating the online gaming and sports betting platform accessible at 7c777-apps.com. As the data controller, 7c777 apps determines the purposes and means by which your personal data is processed in connection with your use of the platform.

This Privacy Policy applies to all personal data collected through the 7c777 apps website, mobile-optimised browser interface, live chat support system, email correspondence, and any other channel through which you interact with us. It does not apply to third-party websites or services that may be linked from our platform — those are governed by their own privacy policies.

If you have any questions about how 7c777 apps processes your personal data, or wish to exercise any of your privacy rights described in this document, please contact our Data Protection team via live chat on the platform or by email at [email protected]. All privacy-related enquiries are acknowledged within 48 hours and resolved within 30 calendar days.

2. Information We Collect

7c777 apps collects personal data through several distinct channels and for specific, legitimate purposes. We adhere to the principle of data minimisation — we collect only what is genuinely necessary to deliver the services you request, comply with our legal obligations, and keep your account secure. The categories of data we collect are set out in the table below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless this is specifically required by applicable law or regulatory compliance obligations. Where such collection is ever necessary, you will be explicitly notified in advance and asked for your consent.

3. How We Use Your Data

7c777 apps processes your personal data only for the purposes described below, each of which is supported by a lawful basis under applicable data protection principles. We do not sell your personal data to any third party for their own marketing purposes.

• Account Management: To create, maintain, and secure your player account, including identity verification, password reset, and account recovery processes.
• Service Delivery: To process your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods; to credit winnings and apply bonuses to your account; and to provide access to casino games, live betting markets, and sports wagering features.
• Legal & Regulatory Compliance: To fulfil know-your-customer (KYC) and anti-money laundering (AML) obligations, respond to lawful requests from regulatory or law enforcement authorities, and retain transaction records for the legally required periods.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, collusion, bonus abuse, money laundering, and other prohibited conduct. This includes automated analysis of betting patterns and payment behaviour.
• Customer Support: To respond to your enquiries, process complaints, and improve the quality of our support services through review of chat and email transcripts.
• Responsible Gaming: To monitor for signs of problem gambling behaviour and to enforce self-exclusion, deposit limit, and time-out requests that you or our responsible gaming team have applied to your account.
• Marketing Communications: To send you promotional emails, SMS notifications, and in-platform messages about bonuses, tournaments, and new games — but only if you have opted in to marketing communications during registration or through your account settings. You may withdraw this consent at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the performance, design, and functionality of the 7c777 apps platform.

4. Data Sharing & Third Parties

7c777 apps does not sell, rent, or trade your personal data to third parties for commercial gain. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.

• Payment Processors: We share necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank solely to process your deposit and withdrawal transactions. These providers are bound by their own data protection obligations and may not use your data for any other purpose.
• Game Content Providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi operate their game engines on our platform. These providers may receive limited technical data (such as a session token and stake amount) necessary to run individual game rounds. They do not receive your full identity or financial data.
• Identity Verification Services: We use regulated third-party KYC service providers to verify the authenticity of identity documents submitted during account verification. These providers process your verification documents under strict confidentiality agreements.
• Fraud & AML Screening: We may share data with specialist fraud detection and AML compliance services as part of our legal obligations to prevent financial crime. This includes sharing with regulatory bodies and law enforcement where legally compelled to do so.
• IT Infrastructure Providers: Our platform is hosted on secure cloud infrastructure. Hosting and technology partners process data on our behalf under binding data processing agreements that require them to maintain the same standards of data security that we apply.
• Professional Advisers: Lawyers, accountants, and compliance consultants may have access to specific data where strictly necessary to provide us with professional advice, and are bound by confidentiality obligations.

Where 7c777 apps shares your data with third parties outside the country of your residence, we take all reasonable steps to ensure that an adequate level of protection is maintained, including through the use of contractual clauses and compliance checks with the data recipient's applicable regulatory framework.

5. Cookies & Tracking Technologies

The 7c777 apps website uses cookies and similar tracking technologies to deliver a functional, personalised, and secure browsing experience. A cookie is a small text file placed on your device when you visit our platform. Cookies do not directly identify you as an individual; they are associated with your browser or device.

We use the following categories of cookies on the 7c777 apps platform:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery (CSRF), and load-balancing cookies. These cannot be disabled without breaking core functionality.
• Functional Cookies: Remember your preferences such as language selection, preferred payment method, and responsible gaming settings so that you do not have to re-enter them on each visit.
• Analytics Cookies: Collect anonymised data about how players navigate the platform — which pages are visited, which games are played, and where users encounter errors — to help us improve the platform experience. This data is aggregated and cannot be used to identify individual players.
• Marketing Cookies: Used only if you have provided explicit consent. These help us understand which promotional channels are most effective and ensure that any off-platform advertising you see is relevant to your interests. You may withdraw this consent at any time through your browser settings or account preferences.

You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to the 7c777 apps platform. For full instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

6. Data Retention Periods

7c777 apps retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any case for no longer than required by applicable legal, regulatory, or compliance obligations. The following retention periods apply:

Once the applicable retention period has elapsed, 7c777 apps will securely delete or anonymise your personal data in a manner that renders it irrecoverable and non-attributable to any individual.

7. Security Measures

7c777 apps implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes, but is not limited to, the following safeguards:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 7c777 apps servers is encrypted in transit using industry-standard 256-bit SSL/TLS protocols, preventing interception by third parties.
• Encryption at Rest: Sensitive personal data — including identity documents, financial records, and password hashes — is encrypted at rest using AES-256 encryption within our secure data storage environment.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff members with access to player data are subject to confidentiality obligations and receive regular data protection training.
• Multi-Factor Authentication: Administrative access to internal systems that store personal data requires multi-factor authentication (MFA). We also offer MFA to players for their own accounts.
• Regular Security Audits: 7c777 apps commissions independent penetration testing and security audits on a periodic basis. Critical vulnerabilities identified through these audits are remediated on a priority basis.
• Intrusion Detection Systems: Automated intrusion detection and monitoring systems are active 24 hours a day, seven days a week, alerting our security team to any unusual access patterns or potential breach events in real time.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 7c777 apps will notify affected players without undue delay and take all necessary remediation steps.

While we apply the highest commercially reasonable standards of data security, no online platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your account credentials in accordance with the requirements outlined in our Terms & Conditions.

8. Your Privacy Rights

As a player registered with 7c777 apps, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or email. We will respond to all valid requests within 30 calendar days. There is no charge for exercising your rights under standard circumstances.

• Right of Access: You have the right to request a copy of all personal data that 7c777 apps holds about you, along with information about how it is processed and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that 7c777 apps delete your personal data. This right is subject to overriding legal obligations — for example, we cannot delete transaction records that we are required to retain under AML regulations.
• Right to Restrict Processing: You may request that 7c777 apps restrict the processing of your personal data in specific situations — for example, while a rectification request is being assessed, or where you contest the lawfulness of processing.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive a structured, machine-readable copy of personal data you have provided to us, and to have this transmitted directly to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on our legitimate interests, though such objections are subject to a balancing assessment.
• Right to Withdraw Consent: Where we process your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

9. Protection of Minors

The 7c777 apps platform is strictly intended for adults aged 18 years or older. 18+ We do not knowingly collect, store, or process personal data belonging to individuals under the age of 18. If you are a parent or guardian and believe that a minor has submitted personal data to 7c777 apps, please contact us immediately at [email protected].

Upon receiving a credible report that personal data has been collected from a minor, 7c777 apps will take the following steps without delay:

• Immediately suspend the account associated with the reported minor's data.
• Permanently delete all personal data associated with that account from our systems, subject to any overriding legal obligations.
• Cancel and reverse any financial transactions where technically and legally possible.
• Record the incident in our compliance log and, where required, notify the relevant regulatory authority.

Age verification is a mandatory step in our KYC process. All players are required to confirm that they are 18 or older at registration, and documentary proof of age is required before any withdrawal is processed. We also employ automated age-estimation tools and manual review processes as additional safeguards.

10. Changes to This Policy

7c777 apps reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or platform functionality. When material changes are made, we will notify registered players by email and by displaying a prominent notice on the 7c777 apps platform for a minimum of 30 days prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the date on which the most recent version of this Privacy Policy came into effect. Minor amendments — such as typographical corrections or clarifications that do not alter the substance of our data processing practices — may be made without prior notice.

Your continued use of the 7c777 apps platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you must stop using the platform and close your account by contacting our support team.